A minimum 24 hour cancellation policy applies to ALL scheduled 121 sessions. Sessions cancelled with less than 24 hours notice will be charged in full to the client or deducted from their pre-paid block. No refunds unless a note from a medical professional is obtained as the reason you are unable to partake in any further exercise for the forseeable. Please note any sessions purchased need to be used within a certain time period. (T&C's).